1. Data controller
The data controller for the HaeSiivooja mobile application is HaeSiivooja Oy, Finland, as identified in the Google Play developer listing. For access, correction, deletion or other privacy requests, contact info@haesiivooja.fi. The application was created by Oleg Lihvoinen and Viktoriya Lihvoinen.
2. Data processed
Depending on use, data may include name, email, phone number, cleaning address, account details, authentication information, bookings, reviews, messages, technical usage information and location needed to find nearby cleaners. If payment functionality is provided, transaction details may be processed; card data handling depends on the payment provider.
3. Purposes
We use data for accounts, matching customers and cleaning professionals, arranging bookings, support, applicable payments or billing, security, improving the service and legal obligations.
4. Legal grounds
Data processing may rely on a contract, legal obligation, legitimate interest or consent, depending on the activity.
5. Sharing
Relevant details may be shared with the selected cleaning provider for a booking, and with essential technical or payment processors as applicable. Personal data is not sold. Disclosure may be required by law.
6. Retention
Data is kept for as long as necessary for the service or legal obligations. Some accounting or transaction records may be retained after an account is deleted where required by law.
7. Your rights
You may request access, correction or deletion and exercise applicable rights to restriction, objection, portability or withdrawal of consent. You may complain to the Finnish Data Protection Ombudsman.
8. Security
Appropriate technical and organizational measures are used to safeguard personal information.
9. Account deletion
Request deletion at info@haesiivooja.fi using the account email address. Do not send passwords or payment-card data. Identity verification and legal retention requirements may apply.
10. Updates and contact
Updates are published here. Ask info@haesiivooja.fi for details of processors, cookies or any international transfers that apply.